Toilet cards for bowel and bladder conditions
Updated November 2026
If you have a bowel or bladder condition, a toilet card helps you ask to use a toilet without having to explain. You just show it to staff.
Can’t Wait Card (Crohn’s & Colitis UK)
The Can’t Wait Card comes free with membership of Crohn’s & Colitis UK. It explains that you have a medical condition and need to use a toilet urgently.
- Members can order it in about 30 languages, which helps when travelling abroad.
- Members can also ask for a free RADAR key.
Just Can’t Wait card (Bladder & Bowel Community)
The Just Can’t Wait card is free as a digital card. It lives in Apple Wallet or Google Wallet on your phone. A plastic card is also available for a small charge.
Will places let me in?
The cards don’t give you a legal right to use a toilet, but most shops, cafés and pubs will help when they see one. Some retailers have gone further: Argos, for example, has said customers with bowel conditions can use staff toilets in its stores.
Plan ahead
Look up your destination on ToiletSearch.uk before you set off. Each town page lists the nearest toilets with opening hours where known, and you can share the link with whoever you’re travelling with.
Sources and further help
- Crohn’s & Colitis UK: Can’t Wait Card
- Bladder & Bowel Community: Just Can’t Wait card
- Argos lets customers with bowel conditions use staff toilets
This guide is general information, not medical or legal advice. Spotted something out of date? Let us know.